Privacy policy

1. Who processes your data

The controller of personal data is Jānis Višķers, a self-employed person registered in the Taxpayer Register of the State Revenue Service of Latvia, address Malduguņu iela 12, Mārupe, Mārupes novads, LV-2167, Latvia. You can contact us by writing to info@milesavers.lv or calling +371 26 558 752.

Mile Savers is a brand of Jānis Višķers. This policy covers the website milesavers.lv and the communication that takes place through it, including WhatsApp and Google Meet where they are part of the service you bought. The Mile Savers app at app.milesavers.lv – the plan, workouts and watch data – has its own privacy notice: app.milesavers.lv/privatums.

We have not appointed a data protection officer. Please address all data protection matters to us at the contacts above.

2. What data we process, why, and on what basis

Fulfilling your order and giving you access to the app

  • Data: first name, surname, email, billing address, for goods – delivery address and, if you give it, phone number, contents of the order, the purchase consent with its timestamp.
  • Basis: performance of the contract (Article 6(1)(b) GDPR).
  • The order data are passed to the Mile Savers app so that you receive the programme there.
  • How long: for the duration of the contract and the handling of any claims.

Accounting

  • Data: order and payment data.
  • Basis: legal obligation (Article 6(1)(c) GDPR).
  • How long: at least 5 years (Section 28 of the Accounting Law of Latvia).

Withdrawal from the contract

  • Data: first name, surname, order, email, comment, date and time of submission; if you use the online function, also an encrypted fingerprint of your IP address, to limit misuse.
  • Basis: legal obligation (Article 6(1)(c) GDPR).
  • How long: 5 years after it was submitted (for accounting and any claims).

The plan, workouts and watch data

  • These are described in the app privacy notice at app.milesavers.lv/privatums.

Communication in the programme with WhatsApp support

  • Data: phone number, name, correspondence.
  • Basis: performance of the contract.
  • How long: for the duration of the programme and the handling of any claims.

Video consultation

  • Data: name, email, order, the chosen time of the call; if you reply to the confirmation email – your message.
  • Basis: performance of the contract.
  • Where: in the Mile Savers app (booking, confirmation, reminders) and – if Jānis connects it to his Google Calendar – in the call entry in Jānis’s Google Calendar, where you are a guest (so Google Meet lets you in without waiting; Google does not send a separate invitation email).
  • How long: the booking – 24 months after the call, then we delete the name and email; the order – 5 years (accounting).

What you want to talk about (before the consultation)

  • Data: the text you may optionally write down right after payment (on the “Thank you” page) or on the page linked in the confirmation email; it may include information about your health (for example, injuries).
  • Basis: your consent (GDPR Article 6(1)(a) and, if the text contains health data, Article 9(2)(a)). Without consent we do not save the text; the consultation takes place without it too.
  • Where: only in the Mile Savers app – Jānis sees it. From the “Thank you” page, too, the text goes straight to the app; it does not go to the Shopify order, Google Calendar or email.
  • How long: 30 days after the call; if you never choose a time – 60 days after you wrote it; for a cancelled consultation we delete it straight away. You can delete it at any time on the page linked in the confirmation email, also after the call – that is also how you withdraw your consent.

Answering your question

  • Data: email, text of the message.
  • Basis: our legitimate interest in replying (Article 6(1)(f) GDPR).
  • How long: 12 months.

Sending the newsletter

  • Data: email address, language, when and where you gave consent (at checkout, in the newsletter form or in the app) and the version of the consent text.
  • Basis: your consent (Article 6(1)(a) GDPR). We send the newsletter only with separate consent; emails about your order and plan arrive without it.
  • You can withdraw consent at any time with the “Unsubscribe” link in every email or in your app profile.
  • How long: while your consent is valid. After you withdraw it, and for as long as we send the newsletter, we keep only your email address and the time of withdrawal, so that we do not send it to you again.
  • We tailor the newsletter you sign up for in the app to you: Brevo records whether you opened the email and which links you clicked, so that we can adjust the content and how often we write. The basis is the same consent. You can switch off just the measuring with the “Stop tracking opens and clicks” link in every newsletter email or in your app profile; you will keep receiving the newsletter. If you signed up at checkout or in the newsletter form or switched the measuring off, and in service emails, opens and clicks are only counted in aggregate and are not linked to you.

News for customers about similar programmes

  • Data: email address, language, which programme you bought and when it ends.
  • Basis: Article 9(2) of the Latvian Information Society Services Law – we may write to customers about similar Mile Savers programmes if they did not object at the time of purchase.
  • You can object at the time of purchase (the “I do not want to receive emails about similar Mile Savers programmes” checkbox), with the “Unsubscribe from offers and news” link in every such email or by writing to us; we then stop sending both such emails and the news (you can sign up for the news again).
  • How long: until you object, but no longer than 2 years after your last purchase.

Operation and security of the website

  • Data: IP address, browser data, necessary cookies.
  • Basis: legitimate interests.
  • How long: see section 8.

Visit statistics

  • Data: which pages you view, device and browser data (Google Analytics 4).
  • Basis: your consent.
  • How long: up to 14 months.

3. Watch data

Watch data, such as heart rate, may reveal information about your health. We receive them in the app only if you connect your watch yourself and give separate consent in the app.

We use these data only for your training plan. We do not use them for marketing and do not pass them to third parties, apart from the service providers listed in section 4.

You can withdraw your consent at any time by writing to info@milesavers.lv. Withdrawal does not affect the lawfulness of processing before the withdrawal. Details are in the app privacy notice.

4. Who we pass data to

  • Shopify International Limited (Ireland) – the store platform, orders, signing in to the app with a Shopify account, order and newsletter emails; Shopify Payments and Shop Pay – payments.
  • Shop (the Shopify service shop.app) – if you use a Shop account to sign in or pay; Shop has its own privacy policy.
  • Render Services, Inc. (USA) – the app server; the data are located in Frankfurt, Germany.
  • Neon, LLC (USA, a Databricks company) – the app database; the data are located in Frankfurt, Germany.
  • Cloudflare, Inc. (USA) – the name servers of the milesavers.lv domain and email forwarding; the traffic of the app at app.milesavers.lv also passes through the Cloudflare network (Render uses it).
  • Brevo (Sendinblue SAS, France; data in EU data centres) – the app’s email notifications, the newsletter and news for customers.
  • Google Ireland Limited – the email with which we receive questions; the video call of the consultation (Google Meet) and, if Jānis uses it, the call entry in his Google Calendar; Google Analytics 4 – only with your consent. If you choose “Continue with Google” on the Shopify sign-in page, Google confirms your email address and processes the data under its own privacy policy.
  • Intervals.icu Ltd (United Kingdom; according to its privacy policy, the data are processed in Germany and Finland) – if you connect a watch: workouts and watch data reach the app through your Intervals.icu account, and the plan goes to your watch. You create the Intervals.icu account yourself; it is a separate controller with its own terms and privacy policy.
  • WhatsApp Ireland Limited – communication in the programme with WhatsApp support.
  • Printful Inc. and its group companies – production and delivery of apparel (made in Latvia); they process data on our behalf. They receive your name, delivery address, phone (if given) and the items ordered, and hand the parcel to a carrier.
  • Pauls Rubenis – technical maintainer of the app.

We pass the data to no one else and we do not sell it.

5. Transfers outside the European Economic Area

Shopify, Google, WhatsApp, Render, Neon, Cloudflare and Printful may also process data outside the European Economic Area or access them from outside it, for example from the USA or Canada. The app server and database are located in Frankfurt, but these service providers are US companies. In such cases protection is ensured by a European Commission adequacy decision (for the USA, the EU-US Data Privacy Framework, where the provider has joined it) or by the standard contractual clauses approved by the European Commission, which are part of the contract of the service provider concerned.

Intervals.icu Ltd is a United Kingdom company. The European Commission has adopted an adequacy decision for the United Kingdom, so no additional contract is needed for the transfer. According to the Intervals.icu privacy policy, the data are processed in Germany and Finland and may also be stored in the cloud (Google, Backblaze, Wasabi).

6. Your rights

You have the right to:

  • access your data and receive a copy of it;
  • have inaccurate data corrected;
  • request erasure;
  • restrict processing;
  • object to processing based on legitimate interests;
  • receive your data in a portable format;
  • withdraw consent at any time.

In the app you can download your data and delete your account yourself – in your profile. For anything else, write to info@milesavers.lv. We reply within one month.

7. Complaints to the supervisory authority

If you believe that we process data unlawfully, you can lodge a complaint with the Data State Inspectorate of Latvia (dvi.gov.lv, Elijas iela 17, Riga, LV-1050).

8. Cookies

Cookies are small files that a website stores on your device; in a similar way, a website can save entries in your browser storage. Without some of them the website does not work. The rest we set only with the consent you give in the cookie banner. You can allow the “Analytics” and “Marketing” categories separately.

Necessary – no consent needed:

  • _shopify_essential (Shopify, 1 year) – session, checkout and protection against tampering; the shop does not work without it.
  • localization (Shopify, 1 year) – choice of country and language.
  • cart_currency (Shopify, 2 weeks) – cart currency.
  • cart (Shopify, 2 weeks) – cart contents, once a programme is in the cart.
  • _shop_app_essential (Shop, shop.app, 1 year) – operation of the Shop service, for example signing in with a Shop account.
  • ms-sikdatnes-atbildets (Mile Savers, browser storage, until you clear your browser data) – remembers that you have already answered the cookie banner, so that it no longer appears. Your choice itself is stored by Shopify.
  • signInWithShop:… (Shop, browser storage) – Shop sign-in state. Shopify also keeps other technical entries in browser storage for the shop to work.

Analytics – only with “Analytics” consent:

  • _shopify_analytics (Shopify, 1 year) – shop visit statistics.
  • _ga and _ga_HJ78L9PTFZ (Google Analytics 4, Google Ireland Limited, up to 2 years) – how many people come and which pages they read.

Marketing – only with “Marketing” consent:

  • _shopify_marketing (Shopify, 1 year) – Shopify marketing data on the shop and checkout pages. The website does not show ads at the moment.

You can change or withdraw your choice at any time – there is a “Cookie preferences” link in the footer. The cookies of the Mile Savers app are described in the app privacy notice.

9. Security and changes

Only those who need it in order to provide the service have access to the data. We may change this policy. We will announce significant changes by email.

Last changed on 04.11.2026.